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Monthly Archives: June 2009
4 Tips for Providing Customer Service Recovery
I had lunch at FirstWatch today. Every time I eat there, I end up asking myself, “Why don’t I eat here more often?” The food is tasty and appears to be healthy. The people are friendly and their service is … Continue reading
Posted in Customer Experience
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Tweets from History — Karl Marx
More Tweets from History: Abraham Lincoln E.B. White Maurice Chevalier
Posted in Influence
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3 Ways to Give Your Tweets Extra Bird Bacon
One of the reasons I find Conan’s Twitter Tracker funny, is because the tweets he features are so lame. Now, people will follow celebrities no matter how lame their tweets are because, well, they’re celebrities. For the rest of us … Continue reading
Posted in Influence
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Ford Flex vs Mini Cooper
Here’s the review of our test drive of the Ford Flex. I really enjoyed the Flex and its smooth, quiet, comfortable ride. The Sony sound system rocks, and the kids loved the sky windows and the build in refrigerator. But … Continue reading
Posted in Customer Experience
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Ford Flex Water Balloon Ambush
Here is the first of our videos from our Ford Flex test drive. This one is inspired from the American Idol Top 11 Ford music video, a video they apparently don’t want you to share, because they make embedding it … Continue reading
Posted in Videos
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Ford Flexing
This weekend we had the pleasure of test driving the new Ford Flex thanks to Social Media Group and Ford Motor Company. I asked on Twitter if anyone had any clever suggestions for “special” tests we should run on the … Continue reading
Posted in Customer Experience
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