Learning

Telling Stories for Growth and Profit

I'm Speaking at Training 2013 Conference and ExpoI'm thrilled to be presenting at Training 2013 Conference and Expo. Humans have been crafting and telling stories to share information and learnings since the first cave paintings and fables. Sometimes we get so bogged down by objectives, internal client requirements, and key metrics that we forget to make learning engaging and compelling. Whether classroom, self-directed, eLearning, mobile, informal or formal, learn how to make your next project more compelling by:

  • Defining the conflict to build your plot around.
  • Establishing the hero for participants to connect with and cheer for.
  • Creating the “lean forward” moment where learners feel it in their gut and pay attention a bit more.
  • Building momentum that pulls participants deeper into the content.
  • Editing for pacing, scope, and attention span.

Telling Stories for Growth and Profit

COMPARED TO WHAT | 4 Ideas for Healthy Comparisons

“Division is the most powerful arithmetic operation. It makes comparisons.” ~ Sanjoy Mahajan

We all make comparisons to other people. I wish I was as fast as X; at least I’m not as unlucky as Y; can you believe Z, I would never stand for that. Sometimes these comparisons are helpful and healthy. They can serve as a perfect starting point for improvement. For example, I love content. I study the art of consuming and creating content. Generally, I think I’m pretty good at it, but when I compare myself to the following individuals, I see opportunities for growth:

Comparisons to others performing at a higher level takes a certain confidence. For the comparison to be helpful, you have to believe you can make progress on becoming better.

On the other hand, if you are comparing yourself to an unrealistic ideal or the other extreme by viewing yourself as superior to others, comparisons can be frustrating and unhealthy. I’m not an Olympic swimmer. There are good reasons why I’m not, I don’t aspire to be one, and comparing myself to that group of elites would not only be silly, but would lead to eventual frustration and disappointment.

So how do you use comparisons for good instead of for evil? Here’s four ideas:

  1. Find pacesetters to chase - determine areas in which you want to excel. Seek out people who are doing those skills exceptionally well and study them, learn from them, emulate them.
  2. Make meaningful distinctions - why is this person so good? What specifically makes their performance better? The tweet below from Rob Delaney sums up how the critical eye of the sports commentator sees more distinctions than the average viewer.
  3. Set realistic expectations for improvement - don’t expect to go from zero to 60 in 3.5 seconds. Improvement takes time and consistent effort. It’s more helpful to set “completion” goals rather than “be number one” goals.
  4. Evaluate your performance on a wider scale - in 2008, I ran in the Potomac River Run Marathon and finished 72. Which sounds fairly good, until you hear there were only 74 finishers. When I evaluate my performance on a narrow scale against the 74, it’s easy to feel discouraged about that result. I finished third from last. But when I expand that scale and compare myself beyond those 74 runners, then I was one of only 74 people who actually finished the marathon.

Rob Delaney Tweet

Use comparisons to improve, but be smart about your reference group. And as Marcel the Shell with shoes On says when people tell him his head is too big for his body, “And then I say, ‘Compared to what?’”

Going into the Silence

“That’s one thing I hate! All the noise, noise, noise, noise!” ~ The Grinch

After seven days in an giant, old New England farmhouse, we decided to stay in more economy-class accommodations for the last two nights of our vacation as we moved up the coast and explored Freeport, Maine. I’m the only morning person in my family, so with four kids and two adults in one hotel room, when I woke up before the sun, I grabbed my computer and headed down to the breakfast area which wasn’t even officially opened yet. The lights were off, but they were starting to set up for breakfast.

I walked in, sat down, connected to WiFi and began my day while patiently waiting for fresh coffee and precooked bacon. In my selection of location, I picked the table farthest away from the giant TV at one end of the room which was blaring The Weather Channel.

As time ticked by, the breakfast buffet opened, and one other traveler entered the room. He sat down about two thirds of the way away from the TV, unfolded his USA Today and began reading. As I was more and more distracted by the repetitive booming meteorological commentary, I decided to act and turn down the volume of the television. I stood up and walked towards the TV, trying to make eye contact with my fellow early bird until I passed him. Nothing. His head stayed down and focused on his paper.

I turned down the volume, and when I turned around, the guy had his paper down, arms out stretched giving me the “What the @#%!” look. So I said, “Do you mind if I turn that down?” Which by the way is what I did. It was down, not off. Still audible. And there were only two of us in the room.

His response back, “Well, I’d like to be able to hear it.”

I wanted to say, “Why? They say the same thing over and over again every 8 minutes. And you’re reading the paper.” But it seemed easier and faster to reach back and click the volume up a little which seemed to please him.

Within a week of that incident I heard two podcast rants about how much noise there is in public places today. The first was on Rodrick on the Line, where John Roderick told of going to visit a friend and how this person kept the TV on as background noise while they chatted. Merlin Mann chimed in about how much airports have changed and that there are no quiet spots to be alone in them anymore. Then, Clay Jenkinson on the Thomas Jefferson hour was discussing how Jefferson managed to be so productive during his life. One secret was he spent a lot of time in solitude. Clay went on to describe how difficult that is today echoing many of John and Merlin’s complaints.

Years ago, I heard Brian Tracy describe solitude as going into the silence. He’s a big believer in the magic of solitude. I started practicing regular, dedicated time to silence: walking, running, just sitting alone with my thoughts. Over the years I’ve drifted away from that habit, and today, I live constantly among noise. I’m regularly updating my running playlist with fresh music. With my addiction to podcasts, if I’m not sitting still or talking to someone, I’m listening to an episode. And I’m constantly online with some device easily within reach.

It’s time to reverse that trend. The ideas, the solutions, the calm that come from doing nothing are wonderful, so here’s my game plan:

  1. Schedule silence breaks. Three times a day (morning, afternoon, and evening) I’ll take a 5–7 minute break of doing nothing. No reading, writing or talking. At the office, I’ll probably go for a quick walk around the block.
  2. Limit email scans. Turn off email notifications and check it when it works for me instead of constantly scanning what’s in the inbox. Same applies with checking status updates.
  3. Eat alone. Once a week, go out to eat by myself with nothing to listen to or to read. I know I’ll be surround by noise, but this will still provide good thinking time.
  4. Once a year, go on a two-day or longer hike. Last year’s trip to the Narrows was magical, and a big reason why was because of the solitude.

What about you? Is silent solitude important to you? If so, how do you carve out some time for it?