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A.I.G.‘s Decision Criteria

A.I.G. made plenty of headlines this past weekend with the reporting of their $165 million payout in bonuses. That's after the company received $173 billion of taxpayer funded bailout. A.I.G. argues that the bonuses were needed to keep top talent. Let's set aside the argument that salaries are for retention and bonuses are for performance, because right or wrong these employees who received the bonuses agreed to take a salary of only $1. Assume for a minute that this was a valid reason for paying out the bonuses. My question is why was that the only criteria used.

One of the lessons that really stuck with me after reading Snowball: Warren Buffet and the Business of Life was to act as if anything you do or say could appear on the front page of the local newspaper. How would you feel about your friends and family reading what you did? And just for an extra safety margin, assume the reporter to be informed and critical. It's an elegantly simple filter to run decisions through.

Clearly A.I.G. did not effectively consider this criteria, because their decision made it to the front page of the paper and the public is downright angry about it. Perhaps one of the benefits of being "too big to fail" is that you don't need to have much public relations savvy, although I'm guessing it sure could come in handy.

Examples of Business Gamesmanship

The term gamesmanship came from Stephen Potter's book "Gamesmanship: The Art of Winning Games Without Actually Cheating" originally published in 1947. A newly updated version titled "The Theory And Practice Of Gamesmanship Or The Art Of Winning Games Without Actually Cheating" was just released.

Here's one of the classic examples of gamesmanship from the U.S. Open in 1971 when Lee Trevino pulled a rubber snake out of his bag and flung it at the feet of Jack Nicklaus.

Gamesmanship is well known within the sports arena, but I want to hear examples from you of gamesmanship being played in business situations. Please leave comments sharing examples you know about where gamesmanship was applied in the business world.