Customer Experience, Videos Todd Chandler Customer Experience, Videos Todd Chandler

CUSTOMER SURVEY | Five Guys

Sure we should always listen to the customer, but what specifically should we ask them, and how do we get them to take the time to give us feedback? To examine this topic, I decided to do a review of customer surveys when I get asked to complete them. Here's the first in the series.

Sure we should always listen to the customer, but what specifically should we ask them, and how do we get them to take the time to give us feedback? To examine this topic, I decided to review customer surveys when I get asked to complete them. Here's the first in the series:

[yframe url='http://www.youtube.com/watch?v=E0Hbv0HRQRY']


Read More