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Todd Chandler

Infinite Improvement
  • Blog
  • Outrun Todd
  • Race Journal
  • Ultra-couching
  • Infographics
  • Presentations
  • Free Resources
  • Observation Paper
  • Contact Me
  • Bio
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CUSTOMER SURVEY | Five Guys

August 14, 2011 in Customer Experience, Videos

Sure we should always listen to the customer, but what specifically should we ask them, and how do we get them to take the time to give us feedback? To examine this topic, I decided to review customer surveys when I get asked to complete them. Here's the first in the series:

[yframe url='http://www.youtube.com/watch?v=E0Hbv0HRQRY']


Tags: customer, feedback, survey
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