Playground for learning
An avid learner who writes about his observations in customer service, corporate communications and executive effectiveness. Todd Chandler also shares reviews and learnings from podcasts, books and movies. And don't be surprised to find an occasional post about homeschooling or running.
I'm all set for tonight. If you haven't prepped yet, feel free to steal my predictions below (or use them to exploit my weaker picks). Also remember to checkout and share my Oscar Reference Guide.
For a snack, I'm going with a Oscar SciFi mash-up by combining vodka from Gravity's Rushian space station with cupcakes from Her's super mom video game. Looking forward to trying these Chocolate Vodka Raspberry Rock Star Cupcakes.
"Welcome abroad. I'm running down to the mall to grab a cup of coffee. Want to join me?" asked Mike, my office neighbor. It was my first day on the job, and I gladly accepted. We worked on the 16th floor of a office building that was attached to the downtown mall.
He walked me through the maze of hallways and elevators to arrive at a local coffee shop. On our way back, he walked right through a door that said, "Emergency Exit - Do not enter, alarm will sound."
When the alarm didn't sound, I asked him how he knew it wouldn't. He said he learned from years of working retail that the larger the sign, the less likely there was an actual alarm.
The other day, I was in a meeting where the presenter was describing how easy a new computer system was going to be to use. She stressed her point by playing the Jackson 5 song ABC, hitting the line "easy as 1, 2, 3." She really stressed it was easy, and I thought of that emergency exit lesson. Same principle. The louder the claims of easy change, the less likely it will be.
Don't oversell your change initiative. Let the actions and processes and steps and systems and changes speak for themselves.