Influence

Agitate vs Irritate

Friction causes traction which leads to progress, but too much or the wrong kind causes irritation and damage. As managers, sales professionals, trainers, parents, coaches - any role of leadership or influence - we create friction to motivate others to action. But once others are acting in the desired outcome, our job is to create a frictionless path.

Dan Pink makes a great distinction between irritating and agitating others:

  • Irritating someone is getting them to do what you want them to do.
  • Agitating is getting them to do what THEY want to do.

When the friction you are creating starts to overheat, take a step back and ask "What to I want them to do?" and "What do THEY want to do?" Look for ways to align the two.

Yes, And

I've known about the yes, and rule in improv for years. The concept is to accept whatever your partner gives you and build upon it. That approach ensures the story keeps moving foward. If your improv partner says, "Aliens have landed on the roof," you don't reply with "Those aren't aliens, they're just crows." That shuts down the scene.

Instead you accept their idea and add to it. I've understood the accepting part, but it wasn't until I took a recent improve class that I understood the importance of AND - building more. In our alien example, "Oh, my what are we going to do" accepts your partner's direction, but doesn't add to it. "Yes, and there are reports that it's happening all over town" does.

In the class, we played a sketch called Panel of Experts that illustrated for me both the importance of adding on and the skill of how to do it. The panel of experts answered questions from the other improv students. The first expert answered, and the other two experts followed up with "Yes, and..." and had to add something to the answer before them. Challenging, yet hilarious.

My daughter is taking virtual college classes, and a regular requirement is participation on a discussion board. One of her frustrations is the lack of value on the threads. She finds many students simply rephrase previous statments. There's little added value.

In meetings, I often hear someone ask another participant directly, "Would you add anything to that?" I can't believe how many times the answer is "No, I would agree with..." and then they go on to repeat what was already said.

My challenge for myself, and for you if you accept it, is to yes, and when those opportunities appear. In improv, you can make stuff up (and the points don't matter), but in meetings the challenge will be to add some real value.

Outrun Todd for a Month in 2020

Last year, I started a fun smackdown with running friends on Instagram. Instead of comparing my running mileage to myself the year before, I started comparing myself to other runners. And in a effort to be more petty, insecure, and negative, I would always select a runner who specifically had less miles than me.

In December, Scott and I had such a fun run-off, and I ended up beating him by just half a mile. So it got me thinking that maybe this challenge could be more fun if each runner knew in advance we were competing for most miles in the month.

So I sent out the following invite to all 12 of my victims from last year:

Thank you for playing a role in my 2019 commitment to being more petty, insecure, and negative. It was fun to track my mileage in comparison to others, and I appreciated the good-natured sport you were when I called out that fact that I ran more miles than you in _.

For 2020, I want to keep the competitive spirit going, only this time give you a chance to strike back, so instead of only picking runners who happened to run less than me after the fact, I’m lining up runners on the front end, so everyone knows they are actually competing.

The challenge is simple. We’ll pick a month and track our miles on Strava. If you run more miles than me, we’ll make a big deal about it AND I’ll treat you to tacos and beer. But if I run more miles than you, we’ll make an even bigger deal about it AND you’ll treat me to tacos and beer.

I’m giving first options to runners I called out in 2019. What do you think? Do you think you can outrun me? You want to take me on for __?

Eleven of the twelve accepted the challenge. Then it was pretty easy to fill the twelfth spot. I had a long list of runners to invite, and the first accepted immediately.

Outrun Todd for a Month in 2020 was born. Here are the twelve challengers ranked by the total mileage they ran in 2019.

Outrun todd challenger 2019 mileage.png

And here's what it looks like when I layer in my mileage for the last 3 years.

Microsoft ExcelScreenSnapz008.jpg

Ultimately, comparing myself to others pushed me to run further and comparing to my past self. Just a rationalization? Maybe, but I bet I run even further this year. AND I hope to encourage a few of my friends to reach new distances, too.