Grow, Influence Todd Chandler Grow, Influence Todd Chandler

That’s Progress

Here's a quote from John Freeman's article, Not So Fast, in the Wall Street Journal this weekend that I just had to share:

Our society does not often tell us this. Progress, since the dawn of the Industrial Age, is supposed to be a linear upward progression; graphs with upward slopes are a good sign. Process­ing speeds are always getting faster; broadband now makes dial-­up seem like traveling by horse and buggy. Growth is eternal. But only two things grow indefinitely or have indefinite growth firmly ensconced at the heart of their being: cancer and the cor­poration. For everything else, especially in nature, the consum­ing fires eventually come and force a starting over.

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Design Todd Chandler Design Todd Chandler

Don’t Create Peas on the Cob

Father Guido Sarducci did a great bit several years ago about monk who through genetic engineering developed peas on the cob. The punchline was, "Now, to me, 'dis makes a no sense at all. You take something that taste bad, and you make it a difficult to eat."

Last night, I experienced peas on the cob at Godfather's Pizza. Tuesday night is buffet night so it was busy. As we walked in, a women and two children were walking out and she warned us, "Good luck finding a place to sit. They've got all these tables reserved."

So as we walked up to the counter, I noticed that every table that wasn't occupied had a "Reserved" sign on it. I naturally felt concerned. There was no line, so I stepped right up and ordered three buffets with my coupon for a dollar each and asked, "If we can't find a place to sit, can I have my money back?"

The girl at the register looked at another girl, who shouted over to us, "The reserved seats are for PAYING customers. So once you go through the buffet just take a reserved table." I relaxed about finding a place to sit, but I became anxious about why all these non-paying people were at Godfather's on a Tuesday night.

I sent my sons through the buffet while I went off to hunt us down a table. I secured one close to the endless stream of pizzas and clearly claimed the "Reserved" table with my plate and the boys two drink cups. Then treated myself by filling my cup with ice-cold Dr. Pepper.

When I returned to our table, two people were starting to sit down there. I said, "Excuse me, but that's our table."

"No," they replied. "It has a 'Reserved' sign on it so we can sit there."

"And my plate and two cups." The woman was quite large and honestly, quite scary. Plus there were plenty of "Reserved" tables, so I continued, "Let me get my stuff, and I'll move to another table."

The rest of the evening, we made sure that at least one of us served as a table sentry guarding are precious booth while the rest of us refilled our plates again and again. When one of the roaming table monitors came within our vicinity, I asked, "Excuse me, but I'm just curious, what problem are you trying to solve with these 'Reserved' signs?"

"Well," she explained, "Tuesday nights are buffet nights, so they are our busiest nights. When people come in they often have to stand in line, and so some people would go and reserve tables, while their friends or family would go order. We had people who had paid, but couldn't find a spot to sit, while those who hadn't even paid yet already had tables. So now, the 'Reserved' signs are only for people who have already paid."

"So did that fix the problem?"

"Oh, yes. Now only people who have paid can sit down."

In the meantime, they walked at least one family, created tension for me twice, and in the process convinced me never to return to buffet night. "Now, to me, 'dis makes a no sense at all. You take seats that are hard to find, and you make it a difficult to understand."

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Design, Photos Todd Chandler Design, Photos Todd Chandler

2 More Noticeably Different Signs

My family and I volunteered to serve on the "clean up" crew at the Topeka Dog Show this week. Events like this always provide at least a couple of examples of signs trying to dictate behavior. These two signs posted at the Topeka Expo Center caught my eye, so I added them to the collection of noticeably different signs.

THE BIG NO > there was an entire room dedicated to crating and grooming animals, so in the main arena they had these signs posted about every 10-15 feet. I love when the signs so clearly get ignored.


CAUSE AND EFFECT > I'm very curious about what problems they were having in this room. Taped on this very plain, not inviting door was this sign of three "no"s. I can figure out the "no admittance" and "no knocking," but what are they trying to prevent with "no change." Do they not want to give change for a dollar? Or do they want to stop people from changing their outfits? Or are they just adamant about things staying the same?
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