Podcasts

EMOTIONAL INTELLIGENCE

Why is emotional intelligence such an important ingredient in leadership success? Todd Averett and Todd Chandler share examples of managers exhibiting poor emotional intelligence and explore the two dimensions of improving EI: 1) how to recognize your own emotions and manage them, and 2) how to recognize the emotions of others and manage your relationships with them given that understanding.

Five Star Ratings

Is giving a rating on Uber or AirBnB different than a normal customer survey? On these sites your ratings can make a big difference on someone's livelihood and they also rate you. So over time, your poor ratings could begin to reflect negatively on you.

On a recent episode of the podcast Question of the Day, they tackle this issue with quest host Brian Koppelman. Check it out: 97. What If Your Uber Driver Is Less Than ‘Uber’?

LEADING THE PEOPLE SIDE OF BUSINESS | Our New Podcast

I'm excited to announce that my buddy Todd Averett and I have started a new podcast called Leading the People Side of Business. It's leadership examined, explored and simplified. It's the podcast designed to help you be a more effective leader. You can subscribe to the podcast on iTunes.

Episode 1: It's all in your head
Exploring the thoughts and beliefs you have and how they impact your behavior as a leader, we review current cases of leaders' beliefs, review the practicality of classic management theory, and discuss questions you can use to assess your own leadership thinking.