CUSTOMER SURVEY | Five Guys
Sure we should always listen to the customer, but what specifically should we ask them, and how do we get them to take the time to give us feedback? To examine this topic, I decided to do a review of customer surveys when I get asked to complete them. Here's the first in the series.
Sure we should always listen to the customer, but what specifically should we ask them, and how do we get them to take the time to give us feedback? To examine this topic, I decided to review customer surveys when I get asked to complete them. Here's the first in the series:
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The Big Deal about Words
The next time I get frustrated in a meeting, because everybody else is wrong, and nobody will listen to me even though I know I'm right, I'll try to remember
The next time I get frustrated in a meeting, because everybody else is wrong, and nobody will listen to me even though I know I'm right, I'll try to remember this quote from Mark Pagel and his TED talk:
Each of you possesses the most powerful, dangerous and subversive trait that natural selection has ever devised. It's a piece of neural audio technology for rewiring other people's minds. I'm talking about your language, of course, because it allows you to implant a thought from your mind directly into someone else's mind, and they can attempt to do the same to you, without either of you having to perform surgery.
GOOGLE DICTIONARY | I miss you already
Google Dictionary was recently integrated into Google Web Search. Simply search for "define X" where X is the word you want to look up.
I'm so bummed to learn that the site that is in perpetual beta shut down one of my favorite experiments, Google Dictionary. What I loved about the dictionary function was how fast, clean and simple it was. On the Google forum, Oren Naim, a project manager with Google, explains the reason behind the shut down.
Google Dictionary was recently integrated into Google Web Search. Simply search for "define X" where X is the word you want to look up. Clicking on the "more" link (or on the toolbelt "Dictionary" link on the left) will give you practically the same experience that was available on dictionary.google.com.We're working hard to make the dictionary experience even better on google.com so it will be easier for our users to get the dictionary experience without the need to go to a separate property.
Did you ever use Google Dictionary? Will you miss the change? Have you used the new "Define X" function on Google? What do you think of it?